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The Straits Times

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High-tech robot guards take part in security exercise at Ang Mo Kio MRT station

SINGAPORE, 10 December 2019 – Commuters at the Ang Mo Kio MRT station were greeted on Monday (Dec 9) morning by the sight of Singapore’s latest security officers on wheels: two high-tech robot guards.

The robots – the OB1FORC3 and the K3NOBI models, developed by local security company Oneberry Technologies – are equipped with intelligent surveillance cameras, sensors and video analytics capabilities, were part of Exercise Station Guard.

Exercise Station Guard is an emergency preparedness exercise carried out by the Land Transport Authority (LTA) and the SMRT to ensure operational readiness and strengthen security in public places.

The robots moved around the premises of the Ang Mo Kio station looking out for suspicious people and unattended items, observed by Senior Minister of State for Transport Janil Puthucheary.

As part of the exercise, commuters also participated in security screenings, which involved walking through a metal detector and having their belongings scanned by X-ray machines.

This is not the first time such robots have been out and about, as 10 K3NOBI security robots were used in July for surveillance and concierge duty for the Interpol World conference at the Sands Expo and Convention Centre at Marina Bay Sands.

To update the security measures, contingency plans and operational readiness at public transport nodes in Singapore, similar exercises using robot guards have been conducted since February last year.

The robots are equipped with intelligent surveillance cameras, sensors and video analytics capabilities.

Similar robot guards have been trialled previously at Hougang MRT station.

The LTA also deployed a 1.6m-tall ST Engineering robot that was equipped with seven cameras during a trial at Hougang MRT in December last year.

This robot also had an in-built global positioning system (GPS) as well as sensors which bounced lasers off objects, allowing it to patrol designated areas.

The robots trialled on Monday, however, used intelligent cameras and video analytics to allow security officers to patrol the building remotely.

The use of these “virtual” guard systems also reduces reliance on manpower, allowing security personnel to monitor areas remotely, through the robots’ “eyes”.

As of July this year, Oneberry Technologies had more than over 1,500 virtual guards in Singapore.

This number is set to grow, as the firm raised $30 million in funding in September that would allow it to expand its range of high-tech security and surveillance products, and to grow its presence in the region.

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Job Description

The selected candidate will report directly to Head of Commercial Sales. The following are the job scope:

  • Source for new sales leads
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  • Prepare proposals, presentations and quotations for projects
  • Prepare and complete contracts
  • Perform site recces and visits
  • Build and maintain client relationships
  • Liaise with finance team to ensure timely billing
  • To undertake project management to ensure projects are delivered effectively

Qualifications

  • Dynamic and proactive in all assignments
  • Good knowledge of intelligent security system principles and practices
  • Broad knowledge of technical infrastructure including networking and communication
  • Good communication skills (writing & speaking)
  • Experienced in preparing and submitting government & Commercial tenders
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  • Fast learner
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Business Development Executive

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The selected candidate will report directly to Head of Commercial Sales. The following are the job scope:

  • To identify, develop and build relationships with prospective clients and ensure all sales opportunities are acted upon
  • Proactively grow existing customers as well as to develop new sales opportunities
  • Prepare proposals, presentations and quotations for clients
  • Prepare and submit tender documents for tenders
  • Work closely with R&D and relevant technical teams to develop new solutions for clients
  • Prepare and complete contracts
  • Perform site recces and visits
  • Build and maintain client relationships and main liaison for clients
  • Liaise with finance team to ensure timely billing
  • Overall project manager that will oversee the lifecycle of the projects and to ensure projects are delivered effectively

Qualifications

  • Dynamic and proactive in all assignments
  • Good knowledge of intelligent security system principles and practices
  • Broad knowledge of technical infrastructure including networking and communication
  • Good communication skills (writing & speaking)
  • Experienced in preparing and submitting government & Commercial tenders
  • Ability to perform under pressure and complete project within tight timeline
  • Fast learner
  • Comfortable at public speaking/presenting to clients
  • Class 3 license is preferred
  • Being bi-lingual is preferred

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As a Junior Network Engineer for Maintenance, the incumbent is primarily responsible for:

  • All matters concerning and relating to Network implementations for all projects
  • Attend to all Maintenance work, whether with or without Network and or any Network issues, as detailed and directed by the Maintenance Supervisor
  • Configuration and troubleshooting of Network equipment’s for the Projects installation and Maintenance
  • Assist in Site Recces as and when required to provide Network inputs
  • Ensure all Preventive Maintenance of equipment are carried out properly in accordance to Technical SOP provided
  • Preparation of all matters relating to Network maintenance, all materials and tools and manpower associated with the Network maintenance tasks
  • Supervise attached worker and ensure all sites are properly cleaned and made good
  • Provide 24X7 support for the maintenance Projects (In case of Emergency Activation)
  • Ensuring and maintaining all equipment used for the daily operations are not only in good working order
  • Keeping proper records of all maintained equipment, not just network equipment only, but all maintained items are updated properly and accordingly
  • Ensuring and carrying out all PM and CM, are completed on time
  • Ensuring all Safety Aspects are in order during work, proper PPE and Safe Work procedures are carried out during such time
  • Keeping all maintained equipment and surrounding areas Clean and not Just Safe to work but also safe to public in public areas
  • Liaise with internal and external parties for maintenance matters irrespective of whether concerning Network equipment but all or any equipment as and when required
  • Shall also perform any other ad hoc tasks not described in the job description as and when instructed by his superiors or as ordered by Higher Management
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1. Perform end to end payroll processing (weekly and end month) Guards and Office staff.
2. Work closely with Managers to ensure smooth payroll processes.
3. Check against employment contract and update the details of newly joined employees.
4. Responsible for calculation of allowance, OT and claims processing.
5. Manage employees’ leave records, on boarding & out boarding.
6. Perform tax clearance (IRAS-IRAS21) for resigned staff and prepare yearly IR8A for online submission.
7. Upload CPF monthly reports for submission.
8. Employee claim for medical reimbursement.
9. Ensure all timesheets submitted correctly for guards.
10. Check annual leave, medical leave & hospitalization leave application of staff.
11. Maintain payroll system.
12. Ensure compliance with MOM and Government regulations.
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  • Ensuring day-to-day operations can run smoothly
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  • Arranging for training where required
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  • With at least 2 years of experience in operations
  • CERT training*
  • First Aid*
  • Class 2/3
  • Proficiency in basic security technology (incident management, clocking systems)
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Security Personnel

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  • Secure premises and personnel by patrolling, surveillance, and monitoring access
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  • Submit incident reports reports by recording observations, information, occurrences, and surveillance activities
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Qualifications

  • PLRD requirements for the relevant ranking you are replying to
  • CERT training* (for certain sites)
  • First Aid* (for certain sites)
  • Willingness to use technology for daily security duties

Testimonials

We would like to commend you on maintaining a very professional attitude by being gracious, giving extra attention and efforts to the Management of GSM Building.

Your technical support team also deserve our commendation for demonstrating their capabilities in trouble-shooting & problem-solving, which swiftly resolved GSM Building’s Virtual Guard Solutions with Remote Monitoring CCTV issues.

We will not hesitate to recommend Oneberry Technologies Pte Ltd to all.

Doreen Lee (Ms)
Building Manager
MCST 753 GSM Building

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“Virtual Guard has been a significant help in supporting our security operations to meet outcome-based contracts. The technology enables manpower on site to be more effective with less headcount needed.”

Daniel Marc Chow
Managing Director
Henderson Security Services

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“I want to thank Oneberry Command Centre for the fantastic job done well as our vital partner on Globalmax outsourced Command Centre assignment. My appreciation and thanks to the Oneberry Command Centre (OBCC) management team, day & night shift controllers for performing outstandingly. I hope that OBCC can continue to maintain and excel in their service delivery.”

Bobby Baljit
Managing Director
Globalmax Security & Consultants

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“I wish to commend the team for implementing the Virtual Guard solution at Landridge Condo. The residents have given positive feedback on the successful switch to remote security. Thanks for a good job and we appreciate it!”

Victor
MCST Council Chairman
Landridge Condominium

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