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The Straits Times

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Oneberry Technologies: Taking security automation to the next level

SINGAPORE, 27 February 2019 – Oneberry Technologies is making moves within the security industry — one robot at a time.

You could say Mr Ken Pereira is a visionary.

His career in the security industry began when he joined a traditional security firm in 2003. He quickly realised there were numerous industry challenges to face head-on.

He explains: “The role of a security officer is to observe, record and report on activity over 12-hour shifts and six-day work weeks. It is no surprise that the security officers were tired from the long working hours.

“Their manual duties included logging observations, incident reporting, and recording visitor information into notebooks. They were also expected to perform physical patrols or be stationed at static posts, sometimes in remote areas with no facilities.

Such inefficiencies also led to miscommunication between the officers, security agencies who hired them, and the security buyers.”

For a better overview of the industry and its challenges, Mr Pereira worked as a security officer to investigate the problems first-hand. His takeaway? He had to improve the way things were done.

That is how award-winning innovative security and surveillance solutions provider Oneberry Technologies was born – and as Mr Pereira explains, “berry” is the cure for the industry, with our concept of man and machine.

Oneberry Technologies’ next move – robot revolution.

Making all the right moves

To date, the 200-plus-strong company with Mr Pereira as its chief executive officer has designed several solutions for the industry.

It designed and deployed Oneberry MobiCams – a rapid mobile surveillance solution enabled with intelligent cameras and powered by fuel cell technology that could run off-grid reliably and autonomously.

During the Trump-Kim Summit last June, these were set up at various sites together with several command centres for the police to provide behind-thescenes support.

Says Mr Pereira: “While technology is pivotal, judgement and decisionmaking remain human-centric. Technology should complement the functions of man, and improve and enhance the level of security and operations. While reducing manpower costs, our solutions ensure that security is not compromised, while elevating the role of a security officer.”

To facilitate this, Oneberry has introduced the Virtual Guard System, an integrated platform of intelligent cameras with video analytics to reduce manpower reliance on physical surveillance or patrolling tasks.

It monitors premises remotely with less reliance on on-site security guards. By using analytics from intelligent cameras, sites are monitored virtually from a command centre, and security breaches trigger alerts to operators.

A patrol team is then dispatched to investigate the matter.Taking things one step further, the tandem implementation of other automated processes such as access control, incident reporting and clocking allow for significantly reduced manpower on site.

Such productivity improvements not only put Oneberry on the map as a reliable specialist technology and service provider, but enable its clients in the public, commercial and residential sectors to enjoy at least 30 per cent productivity and manpower savings.

Collaborating with valued partners

A group of trusted partners are instrumental to Oneberry’s success. These include SFC Energy, for its reliable, off-grid energy solutions that comprise innovative direct methanol fuel cell technology to provide reliable and autonomous power for long durations with no downtime – the perfect power supply for multiple applications and industrial use cases.

Oneberry also works with one of the world’s leading video camera technology manufacturers, Mobotix, to solve real-world challenges in security via its multifunctional IP video systems used in security surveillance deployments.

Meanwhile, professional engineering consultancy CKMbT International has supported Oneberry’s civil, structural, mechanical and electrical designs to the highest safety standards.

Eye on the future

With the new guidelines proposed by the Security Tripartite Cluster (STC), a rise in security costs and heightened threats, Mr Pereira foresees challenges ahead.

He shares: “All licensed security agencies are required to pay their officers according to the progressive wage model ladder. This has been a long time coming for the security workforce, but will translate to an increase in costs to security buyers.

“And from 2021, with the removal of overtime exemption, security agencies will be driven to review their operations and make more efficient use of the manpower, with an already existing shortage of manpower. These new guidelines for security agencies will push security buyers to look into wallet-friendly solutions.”

To mitigate these problems, Mr Pereira aims to continue offering productivity security solutions to help businesses reduce costs while enhancing the level of security.

This will involve constantly innovating as well as looking into launching new technology to raise industry productivity. The company is also aiming to launch its own security robots to further enhance and complement the man and machine concept. This is slated to happen at the Interpol World 2019 event to be held in Singapore this July.

The fuel cell-powered Oneberry RoboGuard is the first customisable security surveillance and inspection robot designed to support ad-hoc security, especially for events.

Says Mr Pereira: “They not only perform surveillance functions, but act as a deterrent on-site. They can also bring multi-functional value to our clients by providing concierge or marketing services. Oneberry is constantly innovating so we can remain on the

forefront of providing cutting-edge technology solutions to our clients, with the value proposition to help our clients save costs.”

The company has received interest from and is looking to venture overseas, which will help continue its journey as one of Singapore’s fastest-growing companies.

Security buyers looking to explore manpower saving technology are invited to the Oneberry Innovation Centre to experience the company’s offering first-hand.

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Join the team

Business Development Associate

Job Description

The selected candidate will report directly to Head of Commercial Sales. The following are the job scope:

  • Source for new sales leads
  • Follow up on sales leads
  • Prepare proposals, presentations and quotations for projects
  • Prepare and complete contracts
  • Perform site recces and visits
  • Build and maintain client relationships
  • Liaise with finance team to ensure timely billing
  • To undertake project management to ensure projects are delivered effectively

Qualifications

  • Dynamic and proactive in all assignments
  • Good knowledge of intelligent security system principles and practices
  • Broad knowledge of technical infrastructure including networking and communication
  • Good communication skills (writing & speaking)
  • Experienced in preparing and submitting government & Commercial tenders
  • Ability to perform under pressure and complete project within tight timeline
  • Fast learner
  • Comfortable at public speaking/presenting to clients
  • Class 3 license is preferred
  • Being bi-lingual is preferred

Join the team

Business Development Executive

Job Description

The selected candidate will report directly to Head of Commercial Sales. The following are the job scope:

  • To identify, develop and build relationships with prospective clients and ensure all sales opportunities are acted upon
  • Proactively grow existing customers as well as to develop new sales opportunities
  • Prepare proposals, presentations and quotations for clients
  • Prepare and submit tender documents for tenders
  • Work closely with R&D and relevant technical teams to develop new solutions for clients
  • Prepare and complete contracts
  • Perform site recces and visits
  • Build and maintain client relationships and main liaison for clients
  • Liaise with finance team to ensure timely billing
  • Overall project manager that will oversee the lifecycle of the projects and to ensure projects are delivered effectively

Qualifications

  • Dynamic and proactive in all assignments
  • Good knowledge of intelligent security system principles and practices
  • Broad knowledge of technical infrastructure including networking and communication
  • Good communication skills (writing & speaking)
  • Experienced in preparing and submitting government & Commercial tenders
  • Ability to perform under pressure and complete project within tight timeline
  • Fast learner
  • Comfortable at public speaking/presenting to clients
  • Class 3 license is preferred
  • Being bi-lingual is preferred

Join the team

Junior Network Engineer

Job Description

As a Junior Network Engineer for Maintenance, the incumbent is primarily responsible for:

  • All matters concerning and relating to Network implementations for all projects
  • Attend to all Maintenance work, whether with or without Network and or any Network issues, as detailed and directed by the Maintenance Supervisor
  • Configuration and troubleshooting of Network equipment’s for the Projects installation and Maintenance
  • Assist in Site Recces as and when required to provide Network inputs
  • Ensure all Preventive Maintenance of equipment are carried out properly in accordance to Technical SOP provided
  • Preparation of all matters relating to Network maintenance, all materials and tools and manpower associated with the Network maintenance tasks
  • Supervise attached worker and ensure all sites are properly cleaned and made good
  • Provide 24X7 support for the maintenance Projects (In case of Emergency Activation)
  • Ensuring and maintaining all equipment used for the daily operations are not only in good working order
  • Keeping proper records of all maintained equipment, not just network equipment only, but all maintained items are updated properly and accordingly
  • Ensuring and carrying out all PM and CM, are completed on time
  • Ensuring all Safety Aspects are in order during work, proper PPE and Safe Work procedures are carried out during such time
  • Keeping all maintained equipment and surrounding areas Clean and not Just Safe to work but also safe to public in public areas
  • Liaise with internal and external parties for maintenance matters irrespective of whether concerning Network equipment but all or any equipment as and when required
  • Shall also perform any other ad hoc tasks not described in the job description as and when instructed by his superiors or as ordered by Higher Management
  • Prepare Project Implementation plan and implement according to the schedule Provided to Customer
  • Maintain accurate records of installations, configurations, and service calls
  • Prepare documentation for clients outlining system specifications and configurations

Join the team

Payroll & HR Assistant

Job Description

1. Perform end to end payroll processing (weekly and end month) Guards and Office staff.
2. Work closely with Managers to ensure smooth payroll processes.
3. Check against employment contract and update the details of newly joined employees.
4. Responsible for calculation of allowance, OT and claims processing.
5. Manage employees’ leave records, on boarding & out boarding.
6. Perform tax clearance (IRAS-IRAS21) for resigned staff and prepare yearly IR8A for online submission.
7. Upload CPF monthly reports for submission.
8. Employee claim for medical reimbursement.
9. Ensure all timesheets submitted correctly for guards.
10. Check annual leave, medical leave & hospitalization leave application of staff.
11. Maintain payroll system.
12. Ensure compliance with MOM and Government regulations.
13. Ensure high accuracy and updating of staff records in HR system.
14. Prepare monthly payroll summary report to finance department.
15. HR related filing.
16. Any other HR /Payroll functions as assigned.

Join the team

Security Operations Executive

Job Description

  • Ensuring day-to-day operations can run smoothly
  • Communicating with fellow operations team personnel to develop strategic operations goals
  • Ensure operations run smoothly, in full capacity and at company standards
  • Monitoring and ensuring operational performance of both internal and external service providers
  • Providing a workplace setting that is conducive to productive work by ensuring
  • Setting up sites where needed
  • Preparing SOPs for site
  • Handling complaints/ enquires where required
  • Preparation of documentation such as attendance reports, incident reports etc.
  • Recruitment of officers
  • Arranging for training where required
  • PLRD grading
  • Cover shortfalls where required
  • Any other tasks as assigned by management

Qualifications

  • A levels, diploma or equivalent
  • Security Supervisor ranking as per PLRD
  • With at least 2 years of experience in operations
  • CERT training*
  • First Aid*
  • Class 2/3
  • Proficiency in basic security technology (incident management, clocking systems)
  • Proficient in MS Office (Excel & Word)
  • Hands on, self-motivated, meticulous with positive mindset and able to work independently & to meet tight deadlines
  • Team player with good interpersonal skills
  • Excellent communication skills

Join the team

Security Personnel

Job Description

  • Secure premises and personnel by patrolling, surveillance, and monitoring access
  • Investigate security breaches/incidents, and other suspicious behavior
  • Control traffic where required
  • Submit incident reports reports by recording observations, information, occurrences, and surveillance activities
  • Any other security duties as required by site based on your rank

Qualifications

  • PLRD requirements for the relevant ranking you are replying to
  • CERT training* (for certain sites)
  • First Aid* (for certain sites)
  • Willingness to use technology for daily security duties

Testimonials

We would like to commend you on maintaining a very professional attitude by being gracious, giving extra attention and efforts to the Management of GSM Building.

Your technical support team also deserve our commendation for demonstrating their capabilities in trouble-shooting & problem-solving, which swiftly resolved GSM Building’s Virtual Guard Solutions with Remote Monitoring CCTV issues.

We will not hesitate to recommend Oneberry Technologies Pte Ltd to all.

Doreen Lee (Ms)
Building Manager
MCST 753 GSM Building

Testimonials

“Virtual Guard has been a significant help in supporting our security operations to meet outcome-based contracts. The technology enables manpower on site to be more effective with less headcount needed.”

Daniel Marc Chow
Managing Director
Henderson Security Services

Testimonials

“I want to thank Oneberry Command Centre for the fantastic job done well as our vital partner on Globalmax outsourced Command Centre assignment. My appreciation and thanks to the Oneberry Command Centre (OBCC) management team, day & night shift controllers for performing outstandingly. I hope that OBCC can continue to maintain and excel in their service delivery.”

Bobby Baljit
Managing Director
Globalmax Security & Consultants

Testimonials

“I wish to commend the team for implementing the Virtual Guard solution at Landridge Condo. The residents have given positive feedback on the successful switch to remote security. Thanks for a good job and we appreciate it!”

Victor
MCST Council Chairman
Landridge Condominium

Join the team

Project Admin Coordinator

Job Description

  • Candidate able to work independently with minimal supervision
  • Project-based reports management, cost scheduling
  • Able to pick up irregularities and flag out to the team for cost savings
  • Reconciliation of monthly usage reports for payment
  • Any other AdHoc admin duties assigned