Newsroom

The Straits Times

Newsroom | The Straits Times

Oneberry Technologies: Taking security automation to the next level

SINGAPORE, 27 February 2019 – Oneberry Technologies is making moves within the security industry — one robot at a time.

You could say Mr Ken Pereira is a visionary.

His career in the security industry began when he joined a traditional security firm in 2003. He quickly realised there were numerous industry challenges to face head-on.

He explains: “The role of a security officer is to observe, record and report on activity over 12-hour shifts and six-day work weeks. It is no surprise that the security officers were tired from the long working hours.

“Their manual duties included logging observations, incident reporting, and recording visitor information into notebooks. They were also expected to perform physical patrols or be stationed at static posts, sometimes in remote areas with no facilities.

Such inefficiencies also led to miscommunication between the officers, security agencies who hired them, and the security buyers.”

For a better overview of the industry and its challenges, Mr Pereira worked as a security officer to investigate the problems first-hand. His takeaway? He had to improve the way things were done.

That is how award-winning innovative security and surveillance solutions provider Oneberry Technologies was born – and as Mr Pereira explains, “berry” is the cure for the industry, with our concept of man and machine.

Oneberry Technologies’ next move – robot revolution.

Making all the right moves

To date, the 200-plus-strong company with Mr Pereira as its chief executive officer has designed several solutions for the industry.

It designed and deployed Oneberry MobiCams – a rapid mobile surveillance solution enabled with intelligent cameras and powered by fuel cell technology that could run off-grid reliably and autonomously.

During the Trump-Kim Summit last June, these were set up at various sites together with several command centres for the police to provide behind-thescenes support.

Says Mr Pereira: “While technology is pivotal, judgement and decisionmaking remain human-centric. Technology should complement the functions of man, and improve and enhance the level of security and operations. While reducing manpower costs, our solutions ensure that security is not compromised, while elevating the role of a security officer.”

To facilitate this, Oneberry has introduced the Virtual Guard System, an integrated platform of intelligent cameras with video analytics to reduce manpower reliance on physical surveillance or patrolling tasks.

It monitors premises remotely with less reliance on on-site security guards. By using analytics from intelligent cameras, sites are monitored virtually from a command centre, and security breaches trigger alerts to operators.

A patrol team is then dispatched to investigate the matter.Taking things one step further, the tandem implementation of other automated processes such as access control, incident reporting and clocking allow for significantly reduced manpower on site.

Such productivity improvements not only put Oneberry on the map as a reliable specialist technology and service provider, but enable its clients in the public, commercial and residential sectors to enjoy at least 30 per cent productivity and manpower savings.

Collaborating with valued partners

A group of trusted partners are instrumental to Oneberry’s success. These include SFC Energy, for its reliable, off-grid energy solutions that comprise innovative direct methanol fuel cell technology to provide reliable and autonomous power for long durations with no downtime – the perfect power supply for multiple applications and industrial use cases.

Oneberry also works with one of the world’s leading video camera technology manufacturers, Mobotix, to solve real-world challenges in security via its multifunctional IP video systems used in security surveillance deployments.

Meanwhile, professional engineering consultancy CKMbT International has supported Oneberry’s civil, structural, mechanical and electrical designs to the highest safety standards.

Eye on the future

With the new guidelines proposed by the Security Tripartite Cluster (STC), a rise in security costs and heightened threats, Mr Pereira foresees challenges ahead.

He shares: “All licensed security agencies are required to pay their officers according to the progressive wage model ladder. This has been a long time coming for the security workforce, but will translate to an increase in costs to security buyers.

“And from 2021, with the removal of overtime exemption, security agencies will be driven to review their operations and make more efficient use of the manpower, with an already existing shortage of manpower. These new guidelines for security agencies will push security buyers to look into wallet-friendly solutions.”

To mitigate these problems, Mr Pereira aims to continue offering productivity security solutions to help businesses reduce costs while enhancing the level of security.

This will involve constantly innovating as well as looking into launching new technology to raise industry productivity. The company is also aiming to launch its own security robots to further enhance and complement the man and machine concept. This is slated to happen at the Interpol World 2019 event to be held in Singapore this July.

The fuel cell-powered Oneberry RoboGuard is the first customisable security surveillance and inspection robot designed to support ad-hoc security, especially for events.

Says Mr Pereira: “They not only perform surveillance functions, but act as a deterrent on-site. They can also bring multi-functional value to our clients by providing concierge or marketing services. Oneberry is constantly innovating so we can remain on the

forefront of providing cutting-edge technology solutions to our clients, with the value proposition to help our clients save costs.”

The company has received interest from and is looking to venture overseas, which will help continue its journey as one of Singapore’s fastest-growing companies.

Security buyers looking to explore manpower saving technology are invited to the Oneberry Innovation Centre to experience the company’s offering first-hand.

Scroll to Top

Join the team

Robotics Technician

Job Description

  • Demonstrated ability to coordinate and deliver for static-robots/non-sophisticated projects
  • Assist to setup for Demos in Office/Site
  • Able to communicate and conduct handover procedures to clients
  • Have the technical know-how to operate cameras and network equipment
  • Have the ability to operate linux systems (robotics applications)
  • Require guidance when handling projects requiring more complex network requirements
  • Ability to follow SOPs required for systems rectification
  • Have the capacity to guide interns on deliverables
  • Able to work independently
  • Experience in Project Management (1 year)
  • Candidates with background in networking
  • Assumes responsibility of project deliverables to clients
  • Provide maintenance support to our clientele and ensure that SLA commitments and requirements are met
  • Testing and commissioning of network deliverables to clients
  • Experience with Linux systems is advantageous
  • Takes guidance from a manager/supervisor
  • Strong desire to learn and excel
  • Strong analytical & problem-solving skills

Qualifications

  • Diploma in Electronics / Mechanical / Mechatronics Engineering
  • IT preferably in Networking or Telecommunications
  • Certificate in Security System Integration
  • Certificate in Security Technology

Join the team

Robotics Engineer

Job Description

  • Work closely with the application team /department engineers to setup robots for deployment, keep track ofproject progress and maintain documentations
  • Able to design, engineer and translate the algorithms into potential applications.
  • To configure, integrate and implement machine learning application in autonomous system
  • To plan for User Acceptance Testing for successful system implementation.
  • To troubleshoot, bug fixes and create implementation support
  • Develop technical specifications, system documentation and user guide according to standards
  • Assist in updates on new requirements from users
  • Perform on-site corrective and preventive maintenance. Performing routine maintenance on equipment anddetermining when and what kind of maintenance is needed
  • Team work on troubleshooting – determining causes of operating errors /system failure and deciding solutions toit
  • Exercise workplace safety, especially workshop environment in accordance to WSH regulation
  • Assisting with outdoor servicing and repairs

Qualifications

  • Diploma in Electronics / Mechanical / Mechatronics Engineering,
  • IT preferably in Networking or Telecommunications
  • Certificate in Security System Integration
  • Certificate in Security Technology

Join the team

Project Manager

Job Description

The Project Manager is responsible for planning, overseeing and leading projects from ideation through to completion. This is a senior role at an organisation and requires interaction with a range of internal and external stakeholders, most often managing several moving project parts simultaneously. 

The ideal Project Manager should capture the nuances and variation of this senior role, seeking multi-skilled and highly capable candidates. He will need to ensure that the projects are delivered on time, within the scope and within budget.

Key Responsibilities 

  • Leading project planning sessions with local and oversea partners
  • Managing project progress and adapting work as required
  • Ensuring projects meet deadlines
  • Managing relationships with clients and stakeholders
  • Clarify the needs of the client and translate them into rigorous requirement lists 
  • Designing and signing off on milestones
  • Overseeing all incoming and outgoing project documentation
  • Participating in project process i.e., design, submission, and review
  • Identify standard project deliverables and key assumptions, follow and mitigate risks and issues 
  • Designing risk mitigation plan
  • Anticipate early in the project any compliance / regulatory requirement and start informing stakeholders of such risks and measure their impact 
  • Conducting project reviews and creating detailed reports for the client
  • Communicate to the client any change with the right level of information and manage to get his approval 
  • Optimising and improving processes and the overall approach where necessary
  • Set relevant control in place to ensure that what has been delivered meets requirements validated 
  • Manage and document the project handover with production teams 

Qualifications and Experience

  • This position requires a minimum of 5 years of relevant experience, ideally in electronic system and airport/construction works and preferably with experience of similar scale projects
  • He shall be familiar with environmental control practices and construction industry safety practices, able to plan, programme, execute, manage, and complete the project on time in a safe manner with minimal disruption to operations, and at the same time achieve the desired quality of the finished product
  • High organisational skills including time management 
  • Excellent verbal and written communication across all levels of the organization 
  • Team player mindset 
  • Able to cope with multiple technologies, environments, and teams, with high pressure 
  • Good influencing, negotiation, conflict resolution and data analysis skills 

Testimonials

We would like to commend you on maintaining a very professional attitude by being gracious, giving extra attention and efforts to the Management of GSM Building.

Your technical support team also deserve our commendation for demonstrating their capabilities in trouble-shooting & problem-solving, which swiftly resolved GSM Building’s Virtual Guard Solutions with Remote Monitoring CCTV issues.

We will not hesitate to recommend Oneberry Technologies Pte Ltd to all.

Doreen Lee (Ms)
Building Manager
MCST 753 GSM Building

Testimonials

“Virtual Guard has been a significant help in supporting our security operations to meet outcome-based contracts. The technology enables manpower on site to be more effective with less headcount needed.”

Daniel Marc Chow
Managing Director
Henderson Security Services

Testimonials

“I want to thank Oneberry Command Centre for the fantastic job done well as our vital partner on Globalmax outsourced Command Centre assignment. My appreciation and thanks to the Oneberry Command Centre (OBCC) management team, day & night shift controllers for performing outstandingly. I hope that OBCC can continue to maintain and excel in their service delivery.”

Bobby Baljit
Managing Director
Globalmax Security & Consultants

Testimonials

“I wish to commend the team for implementing the Virtual Guard solution at Landridge Condo. The residents have given positive feedback on the successful switch to remote security. Thanks for a good job and we appreciate it!”

Victor
MCST Council Chairman
Landridge Condominium

Join the team

Project Admin Coordinator

Job Description

  • Candidate able to work independently with minimal supervision
  • Project-based reports management, cost scheduling
  • Able to pick up irregularities and flag out to the team for cost savings
  • Reconciliation of monthly usage reports for payment
  • Any other AdHoc admin duties assigned

Join the team

System Administrator

Job Description

  • New accounts set-up on active directory and M365
  • Manage M365 application suites such MS Office, SharePoint, OneDrive and Teams
  • Support project deployments such setting up of servers, installing application and hardening thesystem security
  • Design and testing of proposed architectures and technologies
  • Familiarity with virtualization environment, virtual machines, storage technologies containerizedapplication and container orchestration platforms
  • Working experience with Video management software such Milestone, Nx Witness or HikCentral
  • Working experience with CCTV, IP Telephony and access control system
  • Knowledgeable in system hardening, patching and upgrading of OS, firmware and software
  • Run reports on system performance for team and wider organisation
  • Optimise processes and lead process improvement
  • Manage staff and user credentials and frameworks
  • Troubleshoot technical issues
  • Create and implement training for staff
  • Coordinate and provide support for Firewall and network system
  • Ensure systems are secure and protected from breach or viruses
  • Risk mitigation planning
  • Equipped with CCNA

Join the team

Quality Assurance Manager

Job Description

  • Reporting to Head Operations and Training
  • Responsible for real time monitoring the Daily Technical Operations for all teams
  • To man TOCC and provide leadership, communications, and instructions to the men on the groundin need of assistance
  • To flag to Head Operations for any violations in WSH observed during daily operationaldeployments and any infringement of company’s policies or disciplinary matters
  • To ensure all work orders are fully accounted for and necessary all services orders are signed off
  • In charge of submission to all clients, all necessary reports, be it daily, weekly, or monthly, etc
  • Administration, Documentation and Collation of all projects O&M, T&C, Handover for filing, e-filing,and storage
  • Responsible for drafting, assessing missing processes, updating, and implementation of allTechnical Department’s Standard Operating Procedures (SOPs)
  • Overall key person in charge to ensure Quality service from Technical Teams provided to clients
  • ISO Champion for Oneberry