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Think business first, digital next
How digitalising propelled Oneberry to new heights

SINGAPORE, 26 September 2021 – Growing a business is never easy, but digitalisation can give you the right boost.
Just ask Oneberry Technologies, homegrown company that have been able to leverage digital technology to not only overcome challenges, but also reinvent themselves to keep growing.

Oneberry Technologies: Changing the game in security

Oneberry Technologies founder Ken Pereira with the Oneberry MobiCAM, a rapid deployment mobile surveillance solution supported by intelligent cameras. 

With its roving security robots, cutting-edge video analytics and artificial intelligence, Oneberry is today known as a security and surveillance technology solutions innovator. But it wasn’t always so.

In fact, the company originally started out in 2003 by providing security manpower services. And like others in the industry, its security officers would work long hours while juggling various duties, from physical patrols to manually recording observations and reporting incidents.
This inadvertently led to delayed communication or miscommunication with clients at times, an issue in an industry where speed and accuracy are of the essence. Meanwhile, the industry was also facing the prospect of a shrinking and ageing workforce.
Determined to resolve these challenges, Oneberry founder Ken Pereira looked towards digitalisation. The company started by digitalising manual processes to improve efficiency, and later invested in developing security software to complement the security officers’ roles.
In 2006, for instance, the firm rolled out a security management software system to monitor and track movements within a security perimeter in real-time. It meant that security guards no longer needed to record visitor details; fewer guards were also needed.
The digital solutions were welcomed by employees, but not so by clients, who were accustomed to security being performed manually. Mr Pereira was undeterred. As he put it: “They did not want to take the risk. We took the risk.”
So, Oneberry pressed on with its research and development of new solutions, and eventually convinced clients with the promise of at least 30% in manpower cost savings.

Since then, Oneberry has continued to disrupt the notion of needing boots on the ground with game-changing solutions, making the leap from traditional security firm to security and surveillance technology solutions provider.
Take Oneberry’s rapid mobile surveillance solution that’s supported by intelligent cameras with video analytics to reduce the reliance on physical surveillance. This provided the Singapore Police Force with behind-the-scenes support during the historic Trump-Kim Summit in 2018, which the police later described as its most intensive large-scale security operation.
Oneberry continues to grow, leveraging digital technology to expand its range of high-tech solutions and venture into cybersecurity, a new segment for the business.

During COVID-19, the firm also created a software that reads SafeEntry or TraceTogether passes to help clients automate access control at building entrances, keeping up its innovative streak.

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Join the team

Robotics Technician

Job Description

  • Demonstrated ability to coordinate and deliver for static-robots/non-sophisticated projects
  • Assist to setup for Demos in Office/Site
  • Able to communicate and conduct handover procedures to clients
  • Have the technical know-how to operate cameras and network equipment
  • Have the ability to operate linux systems (robotics applications)
  • Require guidance when handling projects requiring more complex network requirements
  • Ability to follow SOPs required for systems rectification
  • Have the capacity to guide interns on deliverables
  • Able to work independently
  • Experience in Project Management (1 year)
  • Candidates with background in networking
  • Assumes responsibility of project deliverables to clients
  • Provide maintenance support to our clientele and ensure that SLA commitments and requirements are met
  • Testing and commissioning of network deliverables to clients
  • Experience with Linux systems is advantageous
  • Takes guidance from a manager/supervisor
  • Strong desire to learn and excel
  • Strong analytical & problem-solving skills

Qualifications

  • Diploma in Electronics / Mechanical / Mechatronics Engineering
  • IT preferably in Networking or Telecommunications
  • Certificate in Security System Integration
  • Certificate in Security Technology

Join the team

Robotics Engineer

Job Description

  • Work closely with the application team /department engineers to setup robots for deployment, keep track ofproject progress and maintain documentations
  • Able to design, engineer and translate the algorithms into potential applications.
  • To configure, integrate and implement machine learning application in autonomous system
  • To plan for User Acceptance Testing for successful system implementation.
  • To troubleshoot, bug fixes and create implementation support
  • Develop technical specifications, system documentation and user guide according to standards
  • Assist in updates on new requirements from users
  • Perform on-site corrective and preventive maintenance. Performing routine maintenance on equipment anddetermining when and what kind of maintenance is needed
  • Team work on troubleshooting – determining causes of operating errors /system failure and deciding solutions toit
  • Exercise workplace safety, especially workshop environment in accordance to WSH regulation
  • Assisting with outdoor servicing and repairs

Qualifications

  • Diploma in Electronics / Mechanical / Mechatronics Engineering,
  • IT preferably in Networking or Telecommunications
  • Certificate in Security System Integration
  • Certificate in Security Technology

Join the team

Project Manager

Job Description

The Project Manager is responsible for planning, overseeing and leading projects from ideation through to completion. This is a senior role at an organisation and requires interaction with a range of internal and external stakeholders, most often managing several moving project parts simultaneously. 

The ideal Project Manager should capture the nuances and variation of this senior role, seeking multi-skilled and highly capable candidates. He will need to ensure that the projects are delivered on time, within the scope and within budget.

Key Responsibilities 

  • Leading project planning sessions with local and oversea partners
  • Managing project progress and adapting work as required
  • Ensuring projects meet deadlines
  • Managing relationships with clients and stakeholders
  • Clarify the needs of the client and translate them into rigorous requirement lists 
  • Designing and signing off on milestones
  • Overseeing all incoming and outgoing project documentation
  • Participating in project process i.e., design, submission, and review
  • Identify standard project deliverables and key assumptions, follow and mitigate risks and issues 
  • Designing risk mitigation plan
  • Anticipate early in the project any compliance / regulatory requirement and start informing stakeholders of such risks and measure their impact 
  • Conducting project reviews and creating detailed reports for the client
  • Communicate to the client any change with the right level of information and manage to get his approval 
  • Optimising and improving processes and the overall approach where necessary
  • Set relevant control in place to ensure that what has been delivered meets requirements validated 
  • Manage and document the project handover with production teams 

Qualifications and Experience

  • This position requires a minimum of 5 years of relevant experience, ideally in electronic system and airport/construction works and preferably with experience of similar scale projects
  • He shall be familiar with environmental control practices and construction industry safety practices, able to plan, programme, execute, manage, and complete the project on time in a safe manner with minimal disruption to operations, and at the same time achieve the desired quality of the finished product
  • High organisational skills including time management 
  • Excellent verbal and written communication across all levels of the organization 
  • Team player mindset 
  • Able to cope with multiple technologies, environments, and teams, with high pressure 
  • Good influencing, negotiation, conflict resolution and data analysis skills 

Testimonials

We would like to commend you on maintaining a very professional attitude by being gracious, giving extra attention and efforts to the Management of GSM Building.

Your technical support team also deserve our commendation for demonstrating their capabilities in trouble-shooting & problem-solving, which swiftly resolved GSM Building’s Virtual Guard Solutions with Remote Monitoring CCTV issues.

We will not hesitate to recommend Oneberry Technologies Pte Ltd to all.

Doreen Lee (Ms)
Building Manager
MCST 753 GSM Building

Testimonials

“Virtual Guard has been a significant help in supporting our security operations to meet outcome-based contracts. The technology enables manpower on site to be more effective with less headcount needed.”

Daniel Marc Chow
Managing Director
Henderson Security Services

Testimonials

“I want to thank Oneberry Command Centre for the fantastic job done well as our vital partner on Globalmax outsourced Command Centre assignment. My appreciation and thanks to the Oneberry Command Centre (OBCC) management team, day & night shift controllers for performing outstandingly. I hope that OBCC can continue to maintain and excel in their service delivery.”

Bobby Baljit
Managing Director
Globalmax Security & Consultants

Testimonials

“I wish to commend the team for implementing the Virtual Guard solution at Landridge Condo. The residents have given positive feedback on the successful switch to remote security. Thanks for a good job and we appreciate it!”

Victor
MCST Council Chairman
Landridge Condominium

Join the team

Project Admin Coordinator

Job Description

  • Candidate able to work independently with minimal supervision
  • Project-based reports management, cost scheduling
  • Able to pick up irregularities and flag out to the team for cost savings
  • Reconciliation of monthly usage reports for payment
  • Any other AdHoc admin duties assigned

Join the team

System Administrator

Job Description

  • New accounts set-up on active directory and M365
  • Manage M365 application suites such MS Office, SharePoint, OneDrive and Teams
  • Support project deployments such setting up of servers, installing application and hardening thesystem security
  • Design and testing of proposed architectures and technologies
  • Familiarity with virtualization environment, virtual machines, storage technologies containerizedapplication and container orchestration platforms
  • Working experience with Video management software such Milestone, Nx Witness or HikCentral
  • Working experience with CCTV, IP Telephony and access control system
  • Knowledgeable in system hardening, patching and upgrading of OS, firmware and software
  • Run reports on system performance for team and wider organisation
  • Optimise processes and lead process improvement
  • Manage staff and user credentials and frameworks
  • Troubleshoot technical issues
  • Create and implement training for staff
  • Coordinate and provide support for Firewall and network system
  • Ensure systems are secure and protected from breach or viruses
  • Risk mitigation planning
  • Equipped with CCNA

Join the team

Quality Assurance Manager

Job Description

  • Reporting to Head Operations and Training
  • Responsible for real time monitoring the Daily Technical Operations for all teams
  • To man TOCC and provide leadership, communications, and instructions to the men on the groundin need of assistance
  • To flag to Head Operations for any violations in WSH observed during daily operationaldeployments and any infringement of company’s policies or disciplinary matters
  • To ensure all work orders are fully accounted for and necessary all services orders are signed off
  • In charge of submission to all clients, all necessary reports, be it daily, weekly, or monthly, etc
  • Administration, Documentation and Collation of all projects O&M, T&C, Handover for filing, e-filing,and storage
  • Responsible for drafting, assessing missing processes, updating, and implementation of allTechnical Department’s Standard Operating Procedures (SOPs)
  • Overall key person in charge to ensure Quality service from Technical Teams provided to clients
  • ISO Champion for Oneberry